As we are a small business we ask that you please measure your pup correctly before purchasing any collar or harness to ensure you get the correct size.
If your collar or harness does not fit we are happy to exchange the item for you for another size, issue a refunder provide you with a shop credit providing the item is still in its original packaging and is unworn/unused. As we are a small business, YOU WILL BE RESPONSIBLE FOR THE COST OF THE RETURN POSTAGE TO US and any cost difference for any upgrade to your sizing.
If you receive an item that is faulty we will replace this item for you FREE of charge and cover all associated shipping costs.
Get in touch with us if you wish to return an item:
Please send us an email - firstname.lastname@example.org and let us know the item/s you will be returning and if you would like a refund or exchange.